Ticket Information
We look forward to welcoming you to a concert soon. Here’s what you need to know about booking.
How to buy tickets
You can buy tickets for Musica Viva Australia concerts online via our website or over the phone by calling our dedicated Box Office on 1800 688 482 (Monday–Friday, 9am–5pm AEDT). Our Box Office staff are available to assist with concert choices, seating choices, ticket exchanges and further information around accessibility and pricing.
You can also buy tickets via the venues or the venues’ preferred ticketing partner. Please note that these transactions may attract additional fees and restrictions.
- Melbourne Recital Centre – https://www.melbournerecital.com.au/
- Queensland Performing Arts Centre – https://www.qpac.com.au/
- Brisbane Conservatorium – https://www.queenslandconservatorium.com.au/
- Newcastle City Hall – https://civictheatrenewcastle.com.au/
- Winthrop Hall – https://www.ticketswa.com/
- Regal Theatre – https://premier.ticketek.com.au/Shows/Show.aspx?sh=REGALPER
- Llewellyn Hall https://premier.ticketek.com.au/Shows/Show.aspx?sh=LLEWLLYNH
- City Recital Hall – https://www.cityrecitalhall.com/
- TodayTix – www.todaytix.com
- Ticketek – premier.ticketek.com.au
NB: Tickets for Regional Tours and special events may be sold through the venue or the venue’s preferred ticketing partner. If a performance cannot be purchased directly via Musica Viva Australia, the Book Now button on Musica Viva Australia performance page will redirect to the authorised seller for that performance.
Standard
This is the standard ticket price that most people choose.
Concession
This price is available only to people who have a valid:
- Carer Card
- Pension Card
- Health Care Card
- Full-time Student Card
- Veterans' Card
Please be aware that our Concession price does not apply to Seniors Cards. If a Seniors price is available for a performance, it will be clearly marked as a separate pricing option.
If you have purchased a Concession ticket, you are required to present your card at the time of ticket purchase, and be prepared to present it when collecting tickets, or at any point during your visit.
Group bookings
Enjoy a 10% discount on group bookings of 10 or more people (excluding Under 40 and Concession prices). Group bookings are only available over the phone on 1800 688 482. Terms and conditions apply.
Companion Cards
If you are a Companion Card holder and would like a complimentary companion ticket as part of your order, please call the Box Office on 1800 688 482 during business hours. For more information on the companion card program please visit
Vic: companioncard.vic.gov.au
SA; https://www.sa.gov.au/topics/care-and-support/disability/companion-card/apply-for-a-companion-card
Under 40s
Family Tickets
Family tickets are available for a group of four, with a maximum of 2 adults. Family passes are very affordable and can be purchased for $160.
Babes in Arms
For designated events where advertised, babies under the age of one may attend free of charge and be admitted without a ticket, on the condition that they sit on the lap of a parent or guardian and do not occupy a seat. Everyone else attending these events must hold a valid ticket. For all other events, every person regardless of age must hold a valid ticket. Please consider other members of the audience and be aware that our mainstage concerts are not suitable for children under 7.
Student Rush
Student Rush tickets are available at the venue an hour before the concert with valid student ID and whenever possible, we will also offer tickets online. If you purchase tickets online, they will be available for collection at the venue and you will be required to show your student ID.
Student Rush tickets are $20 for the 2026 Season and $15 for the Morning Masters series. Student Rush tickets are subject to availability. To learn when student rush tickets go on sale, sign up to the mailing list a www.musicaviva.com.au/student-rush.
School Group Bookings
We offer School Group Bookings for teachers who wish to bring their students to our concerts.
School Group Bookings are available for 8 or more students. Student tickets are $15 each, with one complimentary teacher’s ticket for every 8 students. To organise a School Group Booking, please call our Box Office on 1800 688 482.
Gift vouchers
Give the gift of music with our gift vouchers. Redeemable for any of our concerts, gift vouchers can be purchased at musicaviva.com.au/gifts or through the Box Office on 1800 688 482 (Monday–Friday, 9am–5pm AEDT).
By email
Email is the quickest, cheapest, and easiest way to access your tickets. In most cases, e-tickets for Musica Viva Australia performances, events and livestreams are emailed a week before the performance or event.
E-tickets are sent from boxoffice@musicaviva.com.au as a PDF file and can either be displayed on a phone or printed at home.
If you cannot locate your e-tickets in your main inbox, please check any subfolders or tabs (e.g. spam, junk, promotions).
Unless stated otherwise, all tickets will be emailed to customers as a downloadable PDF. You can opt to receive tickets by mail or to collect them in person by updating the delivery method when booking your tickets.
By post
If you opt to receive physical tickets in the mail, these will be posted to the address provided at the time of booking shortly after full payment is confirmed. For instalment payment bookings, tickets will be mailed shortly after the final payment is processed in January 2026.
In person
Alternatively, you can collect your tickets in person by choosing the venue collection option. This means you will pick up your tickets at the concert venue's box office on the day of the event. The box office opens one hour before the performance begins.
Advertised Ticket Prices
Ticket prices are guaranteed accurate at the time of publication but may change without notice. Musica Viva Australia is committed to ensuring that all prices on our website are correct; however, errors can occur.
In the event that we discover a pricing error for tickets you have ordered, we will promptly inform you. You will have the choice to reconfirm your order at the correct price (and we will adjust your account accordingly) or to cancel your order. If you opt to cancel after having paid the incorrect ticket price, you will receive a full refund without question.
Presales, Offers, and Discount Pricing
We often provide our customers with exclusive presales, discounts and promotions. To take advantage of these offers, be sure to present valid proof of entitlement when booking, such as a password or specific promotion code.
Each promotion code is unique and must be entered in the promo code box while purchasing tickets on our website, or provided to our customer experience assistant during booking, exactly as specified in the offer.
Promo codes issued by Musica Viva Australia are valid solely for sales made through our channels unless stated otherwise.
Please keep in mind that partial refunds are not available for tickets purchased at full price.
Dynamic pricing
Ticket prices may be dynamically adjusted, either up or down, based on real-time market demand and without notice.
Ticket exchanges are available for Subscribers for Season concerts, subject to the following conditions:
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Exchanges for tickets purchased via Musica Viva Australia are processed via our boxoffice@musicaviva.com.au or by calling our box office on 1800 688 482 9am - 5pm Monday - Friday AEST, excluding public holidays.
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All exchanges are subject to availability.
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Exchanges are permitted only for performances within the same year and must be exchanged before the performance date. Please note that we do not allow exchanges for missed performances or after a performance has taken place.
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Subscribers are entitled to free exchanges, however, there may be additional costs involved if you are upgrading your seats to a different reserve.
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If exchanging to tickets with a higher value, upgrade fees may apply for changes of day, city, price type, or reserve. Please note that credit and refunds are not available if you choose to exchange to a ticket with a lesser value or special offer.
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Exchanges are available via Musica Viva Australia up until 1pm the business day before for performances on weekends and public holidays; and by 10am the business day of all other performances. We are unable to process any requests submitted after this time.
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Once an exchange has been finalised, your original tickets will no longer be valid and should be deleted or destroyed. New tickets will be sent via email or available for venue collection. If the incorrect ticket is presented at the venue, entry may be denied, and you be directed to the venue box office.
Alternatively, you can donate your tickets back to Musica Viva Australia as a charitable contribution. We will issue a tax receipt for the full value of the ticket price.
To make your donation, simply return your tickets to Musica Viva Australia by 1 PM on the business day prior to performances on weekends and public holidays. For all other performances, ensure your tickets are returned by 10 AM on the day of the event.
Thank you for your generosity.
Musica Viva Australia operates as a not-for-profit organisation, and our transaction fees are essential for covering the costs of updating and maintaining our ticketing and website services.
Transaction fees apply to all bookings made online, by phone, email, mail or in person. Please note that these fees are charged for the entire transaction, not individually per ticket. We appreciate your understanding and support.
Online Bookings
$7 – Transaction Fee
Phone/Email/Mail Bookings
$7 – Transaction Fee
Season Packages
$7 – Transaction Fee