Frequently Asked Questions
Subscriber FAQs
For assistance in renewing your subscription, or for selecting the best subscription package to suit you, please call Box Office on 1800 688 482 (toll free) between 9am and 5pm, Monday to Friday (AEDT).
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A Gold Subscription includes tickets to all the mainstage concerts at your chosen location. It is the best way to ensure you access the best seats at the best prices.
With a Gold Subscription you:
- Save 17% on single ticket prices
- Retain the same seats every year, for each concert
- Access free exchanges on tickets if your plans change
- Experience the full Musica Viva Australia Season.
A Choose Subscription is your selection of 3 or more performances. You can choose 3, 4, 5 or 6 performances and tailor your perfect 2026 Season, while making big savings on single ticket prices.
With a Choose Subscription you:
- Save 13% on single ticket prices
- Access free exchanges on tickets if your plans change
- Experience your pick of the Musica Viva Australia Season.
Subscriptions for the 2026 Season are available for purchase by existing and new subscribers from Tuesday 26 August 2025.
You can subscribe in two easy ways:
- Subscribe securely and easily online at musicaviva.com.au
- If you have been mailed a booking form, complete it and mail it to:
Musica Viva Australia Subscriptions
Gadigal Country
PO Box 1687
Strawberry Hills NSW 2012
If you need any assistance with subscribing, please contact our Box Office team on 1800 688 482 (Monday–Friday, 9am–5pm AEDT).
Yes, Gold subscribers from 2025 can retain their seats if they subscribe before single tickets go on sale on 15 October 2025.
Yes, as a subscriber you can select your own seat (subject to availability) for our 2026 Season.
Yes. All subscribers have access to a priority booking period until single tickets go on sale on 15 October 2025. Gold subscribers are allocated seats first, followed by Choose subscribers.
Email: If you have opted to be emailed your tickets as a downloadable PDF, these will be sent one week prior to each concert.
Post: If you have opted to receive physical tickets in the mail, these will be posted to the address provided at the time of booking shortly after full payment is confirmed. For instalment payment bookings, tickets will be mailed shortly after the final payment is processed in January 2026.
Yes. You can pay for your 2026 subscription in 4 equal instalments:
-
25% is due when subscribing
-
25% due 14 October 2025
-
25% due 13 November 2025
-
25% due 15 January 2026
Instalments are only available when paying by credit card.
Single tickets / general booking for the 2026 Season go on sale on Wednesday 15 October. Tickets are subject to availability.
Yes. For advice on booking accessible seating (such as wheelchair accessible seating) please contact our friendly Box Office team on 1800 688 482 (Monday–Friday, 9am–5pm AEDT).
Ticket exchanges are only available for Subscribers and are subject to availability. Tickets can be exchanged from Wednesday 15 October 2025. Simply return your ticket(s) to Musica Viva Australia at least 48 hours before the concert. For more information on our ticket exchange policy, visit musicaviva.com.au/terms.
There will be no refunds, except as provided in the Live Performance Australia Code of Practice for the Ticketing of Live Entertainment in Australia
However, we offer unlimited free exchanges for all subscribers.
Yes. You are eligible for these tickets if you are a full-time student or you currently hold a means-tested Australian pension (Aged, Disability, Veterans’ Affairs, Supporting Parent and Health Care Card holders).
Seniors Card holders are not eligible for a concession price.
If you're under 40, get tickets for just $49. Proof of age must be supplied when booking and may be required prior to admission to each concert.
Learn more about Under 40s Subscriptions and Single Tickets here.
Yes. You can buy a Gift Voucher which can be redeemed for any Musica Viva Australia concert in Australia. To buy or redeem a Gift Voucher, please call Box Office on 1800 688 482 (Monday–Friday, 9am–5pm
AEDT).
We accept Visa, Mastercard, American Express as well as cheques made out to Musica Viva Australia. You can also redeem a Musica Viva Australia Gift Voucher.
Subscribers can also take advantage of our deferred payment method, allowing you to spread the cost of your subscription over four instalments.
Subscribers can access flexible exchanges on concert tickets, available up to 48 hours before a concert. To exchange your ticket, please contact the Box Office on 1800 688 482 (Monday–Friday, 9am–5pm AEDT).